Accessibility Statement for Location Scout BC
Location Scout BC is committed to ensuring digital accessibility for all users, including people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.
Our Commitment to Accessibility
We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These guidelines outline four main principles: perceivable, operable, understandable, and robust. By adhering to these principles, we aim to make our website accessible to a wide range of users, including those with visual, auditory, cognitive, and motor impairments.
Accessibility Features
We have implemented the following features to enhance the accessibility of our website:
- Alternative Text for Images: All images on our website include descriptive alternative text, ensuring that users who are unable to see the images can understand their content and purpose.
- Keyboard Navigation: Our website is fully navigable using a keyboard, allowing users who cannot use a mouse or other pointing device to access all content and functionality.
- Clear and Consistent Navigation: We have designed our navigation to be clear, consistent, and easy to use, helping users to find the information they need quickly and efficiently.
- Sufficient Color Contrast: We have ensured that there is sufficient contrast between text and background colors, making it easier for users with low vision to read our content.
- Resizable Text: Users can easily increase or decrease the text size on our website using their browser settings, allowing them to customize the reading experience to their individual needs.
- Video Captions and Transcripts: All videos on our website include captions and transcripts, making them accessible to users who are deaf or hard of hearing.
- Screen Reader Compatibility: Our website is designed to be compatible with screen reader software, allowing users with visual impairments to access our content using assistive technology.
- Forms with Clear Labels: All forms on our website include clear and descriptive labels, helping users to understand the information that is being requested.
- Structured Content with Headings: We use headings (H1, H2, H3, etc.) to structure our content logically, making it easier for users to navigate and understand the information presented.
- Skip Navigation Link: A "Skip to Main Content" link is provided at the top of each page, allowing users to bypass the navigation menu and go directly to the main content.
Ongoing Efforts
We are committed to continuously improving the accessibility of our website. Our efforts include:
- Regularly auditing our website to identify and address accessibility issues.
- Providing ongoing training to our staff on accessibility best practices.
- Seeking feedback from users with disabilities to inform our accessibility efforts.
- Staying up-to-date with the latest accessibility standards and guidelines.
Conformance Status
The Location Scout BC website is partially conformant with WCAG 2.1 level AA, meaning that some parts of the content do not fully conform to the accessibility standard. We are actively working to address these issues and achieve full conformance.
Feedback
We welcome your feedback on the accessibility of the Location Scout BC website. If you encounter any accessibility barriers or have suggestions for how we can improve our website, please contact us using the information below.
Contact Information for Accessibility Issues
If you have any questions or concerns about the accessibility of our website, please contact us:
- Email: [email protected]
- Phone: (778) 400-2345
- Address: Accessibility Department, Location Scout BC, Suite 200 - 1200 Main Street, Vancouver, BC V6A 2E1, Canada
We will do our best to respond to your feedback within five business days and to provide you with the information you need in an accessible format.
Formal Complaints
If you are not satisfied with our response to your accessibility feedback, you may file a formal complaint with the British Columbia Human Rights Tribunal. Information on how to file a complaint can be found on their website.
Alternative Formats
If you require content from our website in an alternative format, such as large print, braille, or audio, please contact us using the information above and we will do our best to accommodate your request.
Technical Specifications
The accessibility of the Location Scout BC website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:
- HTML
- CSS
- JavaScript
These technologies are relied upon for conformance with the accessibility standards used.
Limitations and Alternatives
Despite our best efforts to ensure accessibility of the Location Scout BC website, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.
| Area of the Website | Potential Issue | Proposed Solution |
|---|---|---|
| Third-party embedded content (e.g., maps) | May not fully conform to accessibility standards. | We will actively monitor third-party content and seek accessible alternatives where available. Contact us for assistance with accessing information from these sources. |
| Older blog posts | Some older blog posts may lack sufficient alternative text for images. | We are in the process of reviewing and updating older content. In the meantime, please contact us if you require information from a specific blog post in an accessible format. |